PBS KIDS PLAY! Frequently Asked Questions
Need Help?
PBS KIDS PLAY! Customer Service is available toll-free at 1-888-727-8085 or by email.
What is PBS KIDS PLAY?
How It Works
- 3. Can I try PBS KIDS PLAY for free?
- 4. What kind of computer do I need?
- 5. Does PBS KIDS PLAY WORK on a Mac?
- 6. Do I need to be online in order to use PBS KIDS PLAY!
- 7. Will you save my child's learning progress during the free trial?
- 8. Can my child use these games independently or do I need to be there to help them?
- 9. How does it work if I have two or more kids?
- 10. Can I access PLAY! from any computer?
- 11. Can I use PBS KIDS PLAY! if I am not in the USA?
Activating Your Subscription
Free Trial
Pricing and Payments
- 18. How much does PBS KIDS PLAY cost?
- 19. I'm a member of a local PBS station. Do I get a discount?
- 20. What forms of payment do you accept?
- 21. What is your cancellation policy?
- 22. How do I change from the monthly to the annual price?
- 23. How often will my credit card be charged?
- 24. Why do I see two charges for PBS KIDS PLAY! on my account?
- 25. I tried ordering online, but it didn't work.